Artwork Setup Guide
Providing the correct artwork ensures your branding is reproduced accurately across apparel and promotional products.
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This guide outlines the preferred file formats, logo requirements and key considerations for different branding methods. Our team can assist with artwork setup if required to ensure the best possible result.
Artwork Requirements - General
PREFERRED FILE FORMATS
Vector files are preferred for all branding as they ensure your logo can be scaled without losing quality.
Accepted formats:
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AI (Adobe Illustrator)
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EPS
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SVG
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PDF (vector)​
​We can also work with:
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PNG (high resolution)
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JPG (high resolution)
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If you are unsure, our team can review your file.
LOGO QUALITY
High-resolution artwork is essential for a professional finish.
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Low-quality images can appear pixelated or unclear when applied to products.​​​
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We recommend supplying artwork with a minimum resolution of 300 DPI.
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COLOUR FORMATS
Correct colour setup ensures your brand colours are accurately reproduced.
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Pantone (PMS) — best for colour consistency
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CMYK — for print
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RGB — for digital references
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Where possible, provide solide Pantone colours for best results.
BRANDING METHOD
The branding method used may require your artwork to be adjusted to suit the limits of the branding method.​
​For example:
Embroidery
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Simple logos with solid shapes
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Fine details or fonts need to be adjusted​​​
Screen Print
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Minimise gradients
DTF Transfer
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Gradients work well ​
Laser Engrave
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Single colour logos
Why good artwork matters
Professional Results
High-quality artwork ensures your branding looks clean and professional on every product.
Consistency
Correct file formats and colours ensure your brand is consistent across all items.
Efficiency
Providing the correct artwork reduces delays and speeds up production.
Artwork Requirements - Premium Hard Surface Branding
File Requirements for Hard Surface Transfer Print
To get a sharp print, your logo or design needs to meet these technical requirements. If your files don't match, our team can help fix them, but it may delay your order.
File Format: Supply your artwork as a vector file (EPS, AI, or PDF) with all fonts converted to curves/outlines. High-resolution PNG files are accepted if they have a transparent background and a minimum resolution of 300 DPI.
No Background Blocks: Do not include background blocks or boxes unless you want them printed. Ensure your file has a true transparent background.
Colour Profiles: All files must be saved using the CMYK color profile. If you supply files in RGB, the colors will automatically convert during printing, which can cause slight shade shifts.
Minimum Line Thickness: Smallest text or lines must be at least 0.5mm (or 1.5 points) thick. Anything thinner will not have enough adhesive backing to stick permanently to the product.
No Transparencies or Glows: he printing process requires a solid layer of white ink behind your logo. Because of this, we cannot print semi-transparent opacities, soft glows, or dropshadows that fade out to 0%. All design elements must be solid.
File Requirements (DTF)
To ensure your logo prints clearly and adheres permanently to the clothing, your design files must meet these requirements:
File Format: Supply your artwork as a vector file (EPS, AI, or PDF) with all fonts converted to curves/outlines. High-resolution PNG files are accepted if they have a transparent background and a minimum resolution of 300 DPI.
No Background Blocks: Remove any solid background boxes or rectangles from the file unless they are a deliberate part of your design. The printer will apply ink to everything visible in the file.
Colour Profiles: Please save your artwork using the CMYK color profile. Files supplied in RGB will be automatically converted, which can cause slight changes to specific logo shades.
Minimum Line Thickness: Small details, thin lines, or fine text must be at least 0.8mm (or 2.2 points) thick. Anything thinner will not have enough adhesive glue backing to stick securely to the fabric threads during washing.
No Transparencies or Glows: Our fabric printing process requires a solid layer of white ink underneath your design to make the colours stand out. Because of this, we cannot print gradients that fade into 0% opacity, soft dropshadows, or semi-transparent glows. All edges and design elements must be solid.
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Common Artwork Questions
Can I use a JPG logo?
Yes, but high-resolution files are required. Vector files are always preferred.
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Do you offer artwork setup?
Yes, we can assist with preparing your logo for different products and branding methods.
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Will I receive a proof before production?
Yes, we provide artwork proofs for approval before production begins.